Your AI team starts here
Build a team of AI agents for sales, support, research and operations. Give them your knowledge, connect your tools and put them to work.
Start with a role
Choose the work you want to hand over. Shape the agent around how you do it.
6 role examples · configure with your own knowledge and tools
Research the right accounts and prepare outreach with a reason to get in touch.
Your ideal customer profile, offer, target accounts and outreach guidelines.
“Research this account, explain why it fits and draft a first message for review.”
An account brief with source links, fit notes and an outreach draft.
Explore the capabilityTurn incoming questions into helpful reply drafts grounded in your support knowledge.
Your help articles, support policies, tone of voice and connected inbox.
“Read this question, find the relevant guidance and draft a reply. Flag anything our docs do not answer.”
A suggested reply, supporting references and any questions for your team.
Explore the capabilityGather information from the web and turn scattered sources into a useful brief.
A research question, scope, preferred sources and the format you need.
“Compare these companies, cite the sources and highlight what still needs verification.”
A structured brief with findings, source links and gaps to investigate.
Explore the capabilityTurn your expertise into article drafts, email copy and social posts in your voice.
Your audience, brand voice, examples, source material and editorial brief.
“Turn these notes into an article and three social posts. Keep the claims tied to our source material.”
Editable drafts shaped around your audience and writing guidelines.
Explore the capabilityOrganize records, prepare updates and take recurring admin off your task list.
Your data sources, process instructions, update rules and reporting schedule.
“Review these records for missing fields and prepare a weekly summary of what needs attention.”
An organized review queue and a summary of changes or missing information.
Explore the capabilityBring account research and shared notes together before your next conversation.
Attendee details, account information, shared notes and the meeting goal.
“Prepare a brief for this call using our account notes and public company information.”
A concise briefing with background, talking points and suggested questions.
Explore the capabilityHow it works
Turn the way you work into clear instructions your AI employees can follow.
Set the goal, explain the process and show what a good result looks like.
Add your knowledge, choose tools and connect the accounts the role needs.
Review the outputs, improve the instructions and build a repeatable workflow.
Start with drafts and review queues. Decide which actions belong in your workflow before putting them to work.
A little more context
An AI employee is an AI agent configured for a business role. In TWL, you give it instructions, knowledge and tools so it can carry out defined tasks and return useful work.
These are examples of roles you can build with TWL. Each needs your instructions, relevant knowledge and connected tools. The cards show illustrative outputs, not an installed template or live customer results.
Yes. Start with something specific, such as researching an account or drafting a support reply. Review the result and refine the instructions before extending the process.
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